ALL SHIPMENTS RETURNED TO US DUE TO AN INCOMPLETE/INVALID SHIPPING ADDRESS ARE SUBJECT TO A RETURN SHIPPING FEE. KEPHI IS NOT RESPONSIBLE FOR RETURN-TO-SENDER FEES. AS A PRECAUTION, PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.
- KEPHI currently ships internationally with the assistance of various courier service providers. All orders are shipped directly from the warehouses located in different jurisdictions. Based on your region, you may be subject to additional customs, duties, and taxes. The subtotal of your order as displayed at checkout does not include any international fees.
- International Sales and Approval & Confirmation: All the online purchase order represents an offer upon the terms below that cannot be withdrawn by buyer prior to cancellation date. It shall be a binding contract upon acceptance by KEPHI. KEPHI shall indicate acceptance by shipment of goods to the buyer. Buyer understands that certain styles and/or sizes may be unavailable. Buyer will accept all available styles and sizes. This order is subject to approval of buyer’s credit at the time of shipment by KEPHI and/or its factor. At any time, and from time to time, in its sole discretion, limit or cancel credit of the buyer as to time and amount, and as a consequence, may require anticipation or request payment in cash for delivery of any unfilled portion of this order.
- Order Processing and Delivery Duration: All orders are taken subject to delays or non-delivery caused by any reason beyond our control. Both parties acknowledge that failure of KEPHI to perform might cause the buyer to incur costs not contemplated by this agreement, and that the exact amount of such costs are extremely difficult and impracticable to fix. KEPHI shall therefore not be liable for any consequential damages whatsoever. Orders are processed, shipped and delivered during our business hours only. Orders are not processed, shipped or delivered on national holidays. Order processing time includes item selection, handling, packaging and shipping. While most orders are ready for shipping within 24 hours of placing your order, some orders take additional time. We reserve the right to hold orders for verification.
- Cancellation: Please contact us immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.